At Lexington, we want you to be completely satisfied with your purchase. If for any reason you are not, you have the right to return the product and receive a refund.
- The item you wish to return must be in salable condition and in its original packaging. Of course, you may try our clothes before deciding to keep them, but all items must be returned undamaged and with all tags intact.
- You have the fullest right to return items for a full refund within 60 days from the day you received your order.
- Products from our home collections are delivered in a sealed plastic bag. Please note that items can only be returned if the seal is intact. .
To make a return, use the prepaid return label sent with your order (applies to Sweden and Norway only). If the prepaid return label is missing or if you order from a country other than Sweden or Norway, please contact us via our contact form with your order number and reason for the return. We will quickly send you a prepaid return lable via email.
Return in physical store (Applies only to Sweden and Norway): You can also return products purchased from our webshop in one of our physical stores (does not apply to franchise stores).
Please note that unfortunately we cannot perform direct product exchanges. If you wish to exchange a product, please return the item you are dissatisfied with and then place a new order on our website.
Refunds will be made within 14 days of the day we receive the return, using the same payment method as the original purchase.